Privacy Policy
Last updated: July 10, 2024
TrustWalletLedger ("TrustWalletLedger", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use the TrustWalletLedger platform (the "Service").
1. Information we collect
- Account information: name, email address, and authentication credentials you provide when creating an account.
- Portfolio and transaction data: asset management plan selections, balances, holdings, deposits, withdrawals, and related activity you generate inside your account.
- Communications: messages you send to our support team and notification preferences you configure.
- Technical data: device, browser, IP address, and usage logs collected automatically to secure and improve the Service.
2. How we use information
- To operate, maintain, and secure your account and the Service.
- To process asset management activity, deposits, withdrawals, and reporting.
- To send transactional and account notifications you have opted into.
- To comply with legal, regulatory, and anti-fraud obligations.
3. Sharing of information
We do not sell your personal information. We share information only with service providers who help us operate the Service (such as hosting, database, email delivery, and analytics providers), when required by law, or with your explicit consent.
4. Data retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information, including encryption in transit, row-level access controls, and audit logging. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, export, or restrict processing of your personal information. Contact us at support@trustwalletledgers.com to exercise these rights.
7. Cookies
TrustWalletLedger uses cookies and similar technologies as described in our Cookie Policy. You can manage your preferences at any time from the cookie banner or the Cookie Policy page.
8. International transfers
Your information may be processed in countries other than the one in which you reside. Where required, we implement appropriate safeguards for such transfers.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be notified via the Service or by email.
10. Contact
Questions about this policy can be sent to support@trustwalletledgers.com.